SUMMARY

SKILLS

EXPERIENCE

DHANANJAY

KAPOOR

dhananjay.kapoor37220@gmail.com

+919779394995

Palampur, India 176061

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments.

Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for

continuous learning and successfully navigating change. Results-oriented individual with a passion for

continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve

problems and deliver high-impact solutions in fast-paced environments. Experienced professional with

a strong background in technology-related roles. Proficient in software development, system

administration, and technical support. Skilled in problem-solving and optimizing performance. Capable

of managing projects and collaborating effectively with teams. Committed to continuous learning and

staying current with industry trends to contribute to organizational success.

• Multitasking Abilities

• Team management

• Organizational skills

• Problem resolution

• Teamwork and collaboration

• Time management

BUSINESS DEVELOPMENT EXECUTIVE | 04/2024 to Current

SBI LIFE - Palampur

• Maximized sales by keeping areas tidy, fully stocked and correctly priced.

• Built relationships with clients, to facilitate successful partnerships and references.

• Maintained a database of contacts from prospective clients for future follow-ups.

• Identified customer needs by asking questions and advising on best solutions.

LOAN ADVISOR | 08/2023 to 11/2023

Secure Cover - Palampur

Listened carefully to customer complaints and swiftly resolved issues by taking appropriate

action.

•

Reviewed credit histories from applicants and determined feasibility of granting requested

loans.

•

• Developed and recommended personal or commercial loan packages for clients.

• Updated client account information and records in company databases.

CUSTOMER RETENTION OFFICER | 11/2022 to 01/2023

Max Life - Chandigarh

Utilized document management system to organize company files, keeping up-to-date and

easily accessible data.

•

• Identified needs of customers promptly and efficiently.

• Assessed company operations for compliance with safety standards.

• Conducted performance evaluations and provided constructive feedback.

DEPUTY MANAGER | 10/2018 to 09/2021

ICICI BANK - Khanna

Checked payroll, vendor payments and other accounting disbursements for accuracy and

compliance.

•

Monitored client satisfaction through surveys and feedback forms, implementing

improvements based on results.

•

Created and updated financial reports on frequent basis to present information to leadership

teams.

•

• Provided ongoing support throughout the sales cycle by responding promptly to inquiries,

EDUCATION AND

TRAINING

DOB

resolving issues, and following up on requests in a timely manner.

• Conducted credit analysis and risk assessment of potential borrowers.

Prepared presentations for potential investors outlining risks and rewards associated with

various investments.

•

Manipal University - Bangalore

Post Graduate Diploma in Banking And Finance

Banking And Finance, 01/2018

Baddi University - Baddi

Bachelor of Science

Mechanical Engineering, 08/2013

• 7th March 1995