Customer Support Executive

Customer Support Executive

Department: Customer Service

Reporting Structure: Reports to Customer Support Manager

Job Summary:

As a Customer Support Executive at Kanyashra creation, you will play a crucial role in ensuring customer satisfaction by providing exceptional support and assistance.

Responsibilities:

• Handle customer inquiries via phone, email, and chat in a professional manner.
• Resolve customer issues and complaints promptly and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance the customer service experience.

Qualifications:

• High school diploma or equivalent; further education is a plus.
• Proven experience in customer service or a related field is advantageous.