Customer Support Associate

Customer Support Associate

Job Description

 Conduct outbound calls to prospective clients to generate leads and qualify prospects. Utilize various lead generation techniques, including cold calling, email outreach, and social media engagement  Maintain a high volume of outbound calls to meet daily and weekly targets. Identify decision-makers within target organizations and build rapport to facilitate further engagement.  Document all interactions and update the CRM system with accurate lead information. Collaborate with the sales team to ensure a smooth handover of qualified leads.  Continuously update knowledge of products, services, and industry trends to effectively communicate value propositions to prospects.  Meet or exceed monthly and quarterly lead generation targets.